Last updated: October 17, 2026
We want you to love your AniForge purchase. If you don't, here is how it works.
30-day satisfaction guarantee
You can ask for a refund or replacement within 30 days of the day your order is delivered, for any reason.
Damaged, defective or wrong item
If your item arrives damaged, defective or not as ordered, email us at dvirkkazaz@gmail.com with your order number and a clear photo of the item. We will send a replacement or refund you in full, including shipping, at your choice. You do not need to return the item.
Changed your mind
Email us within 30 days of delivery. Please contact us before sending anything back: we will tell you whether a return is needed and where to send it. Items must be unused and in their original condition. Unless the item was faulty or wrong, return shipping is paid by the customer.
How refunds are paid
Approved refunds go back to your original payment method (PayPal or card) within 5 business days of approval. Your bank or PayPal may take a few more days to show it.
Orders that never arrive
If your order has not arrived 30 business days after you placed it, contact us and we will refund you in full or send a replacement.
Cancellations and address changes
Email us as soon as possible. If your order has not been sent to the supplier yet, we will cancel it or change the address at no cost.
Contact
AniForge, email: dvirkkazaz@gmail.com. We reply within 2 business days.